How to answer 'Where is customer data stored?' on a SIG Lite
I. Reviewer Guidance & Pitfalls
Name the specific region(s), not just the cloud provider. If you offer region pinning or a customer can choose residency, say so explicitly — this is often the deciding factor for EU/regulated buyers and a vague answer forces a follow-up round.
II. Example Answer Passing Enterprise Audit
Compliant Response
Sealed · DCH-03
Production data is stored in [AWS us-east-1 / eu-west-1]; EU customers can request data residency pinned to eu-west-1 at no additional cost.
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