Index/Guides/ CAIQ v4◆ TVM-10

How to answer 'What is your emergency patch SLA for actively exploited zero-day vulnerabilities?' on a CAIQ

I. Reviewer Guidance & Pitfalls

State the expedited emergency change management SLA (typically 24 to 48 hours for active zero-days) vs routine patch cycles.

II. Example Answer Passing Enterprise Audit

Compliant Response Sealed · TVM-10
Emergency patches for actively exploited zero-day vulnerabilities affecting our technology stack are deployed within 24 hours under our Emergency Change Management procedure (SOC 2, CC8.1).

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